my first delivery of this door was not good as they sent the wrong parts. That caused me to ruin my first door. As soon as I notified the manufacturer they sent a replacement door. I had to replace my destroyed door with a new one. This time I got it right, and the door was installed perfectly. Not for the feint of heart, this was a difficult job and you need the proper tools to start. An odd note, I found religious materials in the first shipment. Not cool. Certainly not relevant to my purchase. The parts for the slider for covering the door when there is a storm requires an additional purchase. I thought that would also be included in this very expensive dog door.
PlexiDor pet doors are the best you can buy. They are pricier than many others but will last a lifetime, and you never need to replace the flaps. Keeps out moisture and closes securely. Can be locked for security. Comes with extra steel panel to cover the door for extra security when you travel.
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