Overstock customer support has exceeded my expectations. Our original order on the dog crate, the top was damaged, so a replacement was sent immediately. On our second order, the top again was damaged. Customer support quickly resolved the issue and had a new top sent. Kudos to the agents working customer support. The crate itself, the cage works well and has a removable tray and very functional. The wood used in this product in my opinion, "cheap". My estimation is that the wood was damaged in transit on the cargo ship from China. Functionality, it product works well and looks decent in our living room.
Great crate, sturdy and easy to assemble. Roomy for a little dog. She loves hers and feels safe and cozy in it. We put her bed in it, along with her blanket and her favorite cuddle toys. We draped another blanket over most of the top of the crate, so it's like her own little cave. She absolutely loves it!!
We have a new Airedale puppy. She will grow to about 60 pounds. We wanted a kennel that was secure and large enough for her to be comfortable, but not two large so she still feels secure in her quiet space. This kennel was perfect for us! Assembly was a breeze and the quality of materials are top notch. This kennel will last her lifetime for sure – – but I can promise you at the age of 45 she will be our last dog! I bet this kennel will be handed down to our kids and useful for many years to come.
Bella has always loved her kennel. When we remodeled our kitchen, I wanted to get rid of her ugly plastic kennel. This wooden crate is both functional and beautiful. Her kennel is no longer an eye-sore in the kitchen. I've put plants on the top and it's gorgeous!
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