Thanks for the constructive comments we received concerning the Bing Cashback Rewards promotion. We appreciate your feedback; it helps us to improve future promotions. The Bing Cashback promotion required that the customer go to Bing to take advantage of the cash back deal before moving on to our site to place your order. There were some links provided by other websites that didn’t qualify for the cash back promotion. In addition, there were other restrictions in the Microsoft terms and conditions that made some purchases ineligible for cash back. We offer our sincere apologies to all who placed orders and did not receive the cash back bonus because of these program restrictions. In the future, we’ll work to make third party restrictions and conditions on eligibility more clear, and to discover earlier than we did, problems with third party sites. Our goal is always to provide the best possible customer experience. We recognize this may not have happened here, and we will learn from that and improve.
– Overstock.com Team
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