After 2 years of heavy use in a tax preparation office, our heavy duty stapler broke. When I called customer service and spoke with Lolita, she replaced my stapler FREE OF CHARGE! I am absolutely amazed that any company would back its products after so many years. THANK YOU!
If you have ever had a stapler that doesn't work you would know how important it is to have a stapler that works. This is the stapler that I have at work and I like it so much that I purchased another for my home as well.
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