An employee jammed and broke the stapler, and we needed a part to repair it, so we contacted Swingline. When told of what happened, Swingline was very pleasant and told us they would send a us a replacement. We were expecting a part, but received a brandnew stapler. What wonderful service. Thank you.
I ordered this stapler for my office when my plastic stapler broke. I ordered this one because someone else had the same one and it feels hefty and solid. It claims to be 100% jam proof. Let's just say it's more like 99.9%. The rubber coating and the lack of plastic make this baby feel rugged and sturdy-ready for the day of heavy stapling. Get this stapler and it may be the last one you'll ever have to buy.
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