This is an UPDATE to a former review. While not impressed with Overstock's customer service AT ALL, I can tell you that Oklahoma Sound, the manufacturer of this unit, was VERY good to work with. When I ordered it from Overstock thinking the hand-held mic was included (not that is says this right on the picture), I was upset to find that Overstock had not supplied the promised mic. Overstock's customer service refused to honor their promise, saying that I had chosen a headset mic instead. I went directly to Oklahoma Sound with my problem, and they understood immediately and sent me the hand-held mic at no additional charge, in time for the event where I was going to use it. The mic worked great once I got some balance issues worked out by adjusting settings on the back of the unit. It was just perfect for my venue (emceeing an outdoor dog agility match for an audience of about 200). I do recommend this unit as a low-cost, efficient and simple PA system, and I ESPECIALLY recommend Oklahoma Sound because the company's customer service was so outstanding. Not sure I would order it thru Overstock, however.
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