I regularly create binders for my greyhound rescue group and find that this is a dependable, sturdy, easy-to-use hole punch. Instead of a few pages at a time, I can punch holes in up to 40 sheets of paper very easily. I like the gel handle also - it helps my palms from getting sore and tired!
I have never had to go to a product web site to figure out how to get the item to work. What is so mysterious about letting your customers know how to unlock the handle so it can be used? Why not put that on the box or a note on the paper punch. It works great once you find out the secret to unlocking the lever! Seems like an unnecessary step, and a waste of time, for your customers.
It took me and a coworker about ten minutes to figure out that you have to hold the lever down and slide the arrows left or right to lock/unlock....works great! Just hold down the lever folks
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