Was fairly easy to put together. All parts were present. It's comfy and the lumbar support fits right where it should on me. I like this model with the metal base much better than the one with composite materials. This one is worth the extra money.
This mat was to replace an old one we had at work behind the counter in a retail store which was over thin carpet, but on a concrete floor. This mat is much softer than our old one and a lot more cushiony. I hope it holds up as well as the old one did.
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