The first chair came broken base and missing parts. Customer Service was excellent. They put in a call tag to have chair picked up and immediately sent another chair. Unfortunately, that chair was missing the casters. Called again and they had the casters here within two days. Now that the chair is whole I love it!dcieive,e
I'm very happy with my chair. I usually spend 8 to 12 hours a day working on my desk and this chair really makes a difference. I don't get back pains anymore. I'm very picky when it comes to materials and finishes. Although this chair is not made of leather it does feel like it, it's soft yet sturdy and durable (I've had it for 6 months and still feels like new). I picked the white color, it's a beautiful off white color tone, not too glossy yet clean and bright (not creamy or ivory!) and it matches my white, grey and natural wood home office decoration. The price is very reasonable considering the overall quality, stitching and finishes. It looks way better in person than in pictures. I researched a lot on Amazon, Target, Staples and others before getting this chair on Overstock, they definitely had the best price for the quality I was looking for.
No complaints here! For the money it's a great chair. Picked up the pink one for my wife's craft room..absolutely loves it! Plus the chair was here 2 days faster than estimated. Awesome service as always.
I bought this looking for something that would be good for my back. I am 6 feet tall and 190 lbs, and this chair is too big for me. I feel like the arms are too high, the back support is too high. It may work for someone 3-6 inches taller than me. I kept it because it works ok, but, I have a bit of buyers remorse.
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