I assembled this file cabinet at a leisurely pace--over a 2-3 week period. Found 1 definite part omission; another possible parts omission. Both were remedied by the manufacturer promptly. The assembly drawings are sometimes difficult to read but when one calls customer service (but not on the weekends), you get prompt and knowledgeable assistance. The quality of the cabinet seems good. My last task (there are 17 steps to assembly!) is to balance the cabinet drawers. It will take two people to move the cabinet (it's heavy) so I have to wait to find out how it looks all assembled. Overall satisfied.
Was supposed to get a call prior, but thank goodness we were here to receive delivery. Already assembled and delivered by nice, polite person. Only negative is that you cannot display files facing front, only laterally. To buy extensions to face forward is very expensive.
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