As a small business owner, I was looking for a way to create booklets without taking them to a binder. I had not thought of a stapler before. This is the answer! This stapler holds staples larger than I have ever seen. I had to test is out before printing the booklets- WOW. I did not have to apply a large amount of pressure to get through the sample stack. It was smooth and easy. No jamming or problems at all. This will hold many different sizes of staples, so various sized jobs can be a real money saver! I have received the item was free in exchange for your honest opinion. (It really does warrant a 5 star review!)
After 2 years of heavy use in a tax preparation office, our heavy duty stapler broke. When I called customer service and spoke with Lolita, she replaced my stapler FREE OF CHARGE! I am absolutely amazed that any company would back its products after so many years. THANK YOU!
I bought an alternate brand of staples than Swingline's at first because I didn't need the large box offered as a minimum. The stapler was HUGE disappointment w/ jams and wasted staples. Swingline even sent me a replacement stapler at no cost as it seemed to be defective stapler issue. When problem still persisted w/ new stapler, I bought the Swingline staple brand and issue went away immediately. Bottom line, don't pinch pennies w/ alt brand staples.
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