This is a high quality chair that is shipped in poor quality manufacturer's packaging. Overstock just sticks a tag on it and ships it as is. This was mentioned by another customer in their review. The single-layered box is very weak, and had a huge hole in it when I received it. It had two straps on it, otherwise the chairs would have fallen out. The upholstered seat is foolishly placed towards the outside of the box where it could be easily damaged. Fortunately, there was no damage due to the hole. However, both chairs were scratched from the staples used to make the box. There is a strip of tape that is supposed to cover the staples and protect the chair, but the tape completely missed the staples, which were left unprotected and resulted in a few scratches on the coated metal frame. Not terribly noticeable, but still unacceptable. The chairs themselves are of high quality and good design. They are very comfortable for a folding chair and look much better than I expected. The cloth used for the upholstery looks very good and appears to be very durable (time will tell). The price is very fair for this level of quality. My only reservation keeping me from recommending this product is the poor packaging used to ship them. I rate the chairs 5 stars but the packaging 1 star. It is not suitable for use in re-shipping this product to the customer via or.
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