"I just purchased this scale and it is not weighing things; seems to be stuck; no movement of the plate. How can I obtain the user manual to determine how to correct this problem?No manual came with it."
Scale appears to be very accurate as I used a 20lb weight on it and it displayed 20.01 lbs. I did this a couple of times with turning it off and on and repositioning the weight and I got the same reading....
ITEM#: 13120723This is a professional shipping scale features a remote indicator. This scale has a high quality strain gauge load cell system which ensures accuracy in full capacity range.
- Painted steel platform ensures perfect repeatability and off-center accuracy
- Low profile design saves lots of space
- Large high contrast LCD display
- Comes with AC-DC adaptor
- Scale Size: 12 inches deep x 12 inches wide x 2 inches high
- Weighing Modes: Kilograms, pounds
- Capacity: 400 pounds
- Accuracy: 0.1 pound
- Platform Size: 12 inches x 12 inches
- Platform material: Painted steel
- LCD Display: 1.75 inches x 0.5 inches
- Power: AC/DC Adaptor, 9V battery included
- Model: DW-63Shipping
- Weight: 10 pounds
|Warranty||1 year Limited Distributor|
|Country of Origin||United States|
Salter Brecknell Handheld Mechanical Utility
3M TAPE,DBL COATED FOAM,WE
Brecknell 300lb Capacity Bench/Floor Scale, 22 x 18 Platform
Medline Classic Mechanical Beam Scale, 500lb Capacity, 13-3/4 x 14-1/4 Platform
Brecknell Pink Electronic Postal Scale, 7 lb Capacity, 5 1/2 x 5 1/5 Platform
DYMO by Pelouze Pelouze Compact Digital Portion Control Scale, 10 lb Cap
DYMO by Pelouze Pelouze High Performance Digital Portion Control Scale, 2 lb Cap
DYMO by Pelouze Heavy-Duty Mechanical Package Scale, 50lb Capacity, 6 x 4-3/4 Platform
The product does not match the enclosed directions from the manufacturer. The battery adapter cannot be opened. 4 of us tried and it simply will not open. We are using the product with the electrical adapter. If we could open the adapter, the battery size required does not match the actual battery supplied with the product. This unit is really not a table top scale. But for the price, we can live its issues.Read More
Only worked for about 2 months. Tried contacting the company and they wanted me to send them money to have my scale replaced. It was cheaper to just buy a new one.Read More
This electronic shipping scale is bad altogether. After only 2 weeks of having it, it broke and refused to work. It says it has a 400 lbs capacity, yet my packages at the most were 80 lbs and it refused to give me a good reading, or the screen would go "blank" for no reason. Got so frustrated with it, just dumped it in the trash bin. Price is good but the product is no good, do not buy.Read More
Unfortunately, I selected this scale before the reviews started pouring in. Though shiny and new, it has no idea what number it would like to rest on. While it does indeed turn on, the numbers are fickle and randomly change out of sequential order. They do not even to seem to hover around any particular amount for longer than a split second. Setting still on a concrete floor, you might read -0.8 lbs to 1.9 lbs. without any reason. Thinking it must simply need zeroed out and anticipated it could at least read an approximate, I stepped on it with a 9 lb package. I weighed myself that morning, so a quick subtraction should do the trick. The scale DROPPED from 1.9 lbs to 1 lb. for a few seconds. The scale quickly remembered that it had a short attention span and began grasping at single digit numbers again. I am currently waiting on the situation to be fully resolved through the customer service. So far they have been gracious. However, the process isn't complete, so at this point, I will hold any permanent remarks regarding how Overstock has concluded the ordeal. At this moment, I do not believe that I can re-use the discount coupon code that originally assisted in this purchase---which I bought as a 'spend $ X on the coupon and get $ Y off the next purchase'. In conclusion..... I do not suggest the DigiWeigh DW-63 for anything other than an expensive way of making one feel as though they may have shed those extra (hundred) pounds.Read More
Well, this was my first Overstock purchase and probably my last. The scale was poorly packaged in flimsy cardboard, one piece of packing tape at either end with the result being that the end flaps were ripped and gapped opened. Part of the scale was protruding out of one end, and the power supply and electronics unit could fall out the other. Which had obviously happened along the way since the electronics display box (part that shows the weight) was all scratched up, looked like it was several years old, and when handling it pieces could be heard rattling around inside. There were no markings or labels of any kind on the scale, no paperwork or instructions inside. The power supply and display were both marked "Made in China" with no brand or manufacturer's name anywhere. This unit was, and still is, advertised as being Made in the USA--an outright deception and falsehood. Amazingly, even with all the bits rattling around inside, the unit actually powered up even though the power connector on the display was only half exposed through the hole in the plastic body. I had to push the plug in at an angle and basically pry it into the display's connector to get it to seat. But even though it turned on, it was not accurate. Compared to 2 other scales it was off by as much as 5 pounds and anything under 3 wouldn't even register. Basically, I've seen better quality at a flea market. Buy at your own risk.Read More
Scale appears to be very accurate as I used a 20lb weight on it and it displayed 20.01 lbs. I did this a couple of times with turning it off and on and repositioning the weight and I got the same reading.Read More
Questions & Answers
Thank you for your inquiry; you will be contacted by Customer Care.
"Does the Display screen detatch from the scale or is it attached?"
It comes detached
Shopping Tips & Inspiration
Best Features to Look for in Postal Scales
Best Features to Look for in Postal Scales from Overstock.com. Our guides provide customers with information about the best features to look for in postal scales.
Decorate Your Office Right
Decorate Your Office Right from Overstock.com. Here's how to create a comfortable and soothing workspace that also fosters efficiency.
Gift Ideas for Teachers
Need some gift ideas for teachers? Check out our list of the best gifts for teachers.
Office Supplies Buying Guide
Office Supplies Buying Guide from Overstock.com. Our buying guides provide customers with detailed information about office supplies, answers to common questions and buying tips for our many brand-name products.
Discount Office Supplies Checklist
Discount Office Supplies Checklist from Overstock.com. Our guides provide customers with information about discount office supplies.
Top 5 Essential Office Supplies
Top 5 Essential Office Supplies from Overstock.com. Our guides provide customers with the top 5 essential office supplies.
Shipping & Returns
Our standard shipping method is ground shipping. We also offer expedited shipping for most items. Your final
shipping cost and estimated delivery timeframe will be available at checkout.
Standard shipping details
Expedited shipping details
Standard Return Policy:
Items must be returned in new or unused condition and contain all original materials included with the shipment. More Details
FINAL SALE EXCLUSION: Items marked as FINAL SALE are not returnable unless the problem you experience is the result of our error.
This item cannot be shipped to Alaska or Hawaii. More details
For your protection, all orders are screened for security purposes. If your order is selected for review, our Loss Prevention Team may contact you by phone or email. There may be a two business day delay to process your order.
** Most Oversize orders are delivered within 1-4 weeks. Some orders may take 6 weeks to be delivered.