My kids were very good at abusing DVDs, so I used this item extensively. Minor scratches and smudges were neutralized, but deeper scratches could not be fixed well enough to render those sections playable. The device gives several options of repair: 1. Cleaning; 2. Repair; and, 3. Deep repair, which claims to remove the top layer of the disc, to level out scratches. I found that if the first 2 methods didn't work, neither did the 3rd. Even repeated treatments didn't work for deeper scratches (I'm using "deeper" as a synonym for "not minor"). Bottom line: this is useful for some problems, but will not work miracles.
I have a finicky DVD player and a Netflix account. The combination used to result in a lot of aggravation. After reading a review of the Aleratec 240131, I decided to give it a shot. It is by far the best optical disc repair system I've used and the easiest to use. Just a few drops of solution on the pads and hit the button. I don't find myself using the cleaning system a lot, or even the abrasive discs, but I end up needing the repair system on just about every Netflix disc I get. It has made virtually every disc I have thrown at it playable. Two gripes (other than that it is a little noisy): 1. If you leave the cleaning solution in the cleaning pads, the springs will rust. Why couldn't they have used stainless steel? I end up pouring the solution back into the bottle after a cleaning. 2. The refills are no longer sold separately. You have to buy the "value pack." I don't use the three systems equally, so it's kind of a waste. I'm looking into alternatives (this unit seems to be marketed under several different brand names). Nevertheless, this is a great product.
If you need further help or information please visit our Online Help Center