Happy to have a Bunn again!!! Started out with a Bunn coffeepot which lasted many years. Enjoyed the flavor of the coffee and the quickness of the brewing. However, the Bunn wore out and I could not afford the price of a new one at that time. Have had several brands off and on through the years and nothing topped the quality of the Bunn. I finally purchased another one through Overstock and recieved machine in approx. 5 business days. During the first few uses, the Bunn overflowed grounds all over. I read in the manual that this may happen if you have soft water and if it did, instructions said to call the Bunn company to let them know, which I did, and the gal I spoke with regarding the matter said not to worry, that it does sometimes happen, but to solve this problem, Bunn would mail to me a different screw on head which would possibly add one more minute onto the three minutes it took to brew a pot of coffee and it also may make your coffee a little stronger. I told her, stronger is no problem with me and the extra minute in brewing was by far still much less time it took to make a pot of coffee using any other brand!!! I received two heads in the mail instead of one. I only wish it was a 12 cup pot instead of a 10 cup pot, otherwise, this customer is very happy with the product and recommend the Bunn coffee machine to all who like a fantastic cup of coffee in the morning!!!
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