Bought 2 cases for a European cruise last year. Everything good... product delivers on promises! Looks great with the metallic color and texture hides any scratches that other models with a smooth surface would show. Very sturdy and durable.... watched both airline nd customs throw luggage around and it still looks brand new. Love, love the quality of the spinner wheels. My parents have similar spinner luggage but not the sme, and definately the wheels on the other model was not s nice.... this model doesn't get stuck, or become hard to push even on carpet. Also liked the built in tsa security locks!
I bought this hard-case specifically for 2 weeks of traveling. The value for this size was terrific. The design makes it super-easy to find at luggage carousel. I cant give 5 stars because the case had scratches and dings after 2 weeks of use. I have a smaller hard-case that I have used for 3 yrs now, which has no scratches or dings.
I love my new luggage - easy to maneuver once you get the hang of moving a case with four wheels. Lighter than previously owned bags. Two items to note: 1. The largest bag holds TONS - and it is easy to exceed your air carrier baggage allowance weight and not fully fill this size. I came in at 49 lbs and did not open the extendable zipper. Just be aware. 2. The first time used the smallest bag, one of the wheels came off - and wheels are not warrantied according to Luggage Americas web page. The suitcase still moves, a little awkwardly, as 3 wheel bases have the dual wheels and one wheel is a single. I am awaiting word from Luggage America on the availability of replacement parts (and I would attempt to switch out the bad wheel myself). You must email them (see their warranty information on the web) and then await their response. Keeping fingers crossed that I can get this one wheel repaired quickly because I really like the smallest of the 3 sizes.
It appears to be very sturdy and is set up nice with different compartments for traveling. I'm about to travel to Europe and wanted a more harden cased suitcase for the trip. The only issue I have is the description of the weight on here says 9.5 lbs, but when I opened the box the sticker on the suitcase actually read 11.5 lbs. Thereby creating a discrepancy with the actual weight.
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