when we orderd r=the luggage, we needed one more large case. we got a spinner because we thought it would be easier to manage than most. that it is, and not only is it easier to manage but bigger and better. it is so nice to be able to put all that stuff away neetly but it totes around like a much smaller case. it is aldo very good looking. thsnkyou for helping us make this choice.
Bought this case for my 23 yr old daughter. She absolutely loves it. Great for a carry on and weekend bag and she likes that it is so different than everyone else's bag.
I purchased this luggage so that mine wouldn't be confused with anyone else's at the airport...that has certainly been the case and I get lots of compliments each time I travel. The luggage is very lightweight, but it's holding up really well, and I travel quite a bit. The medium size is great for longer trips of a week or more, and the smallest size is a perfect carry-on.
The suitcase comes with a ten-year warranty but is well-built in the first place. The contrast trim is not so garish as the photo and the bag looks sharp. It is easy to mix up the expansion zipper with the one that opens the case, they are the reverse of the layout on my previous carry-on. The only caveat was my first really bad experience with O customer service. The suitcase had a bargain price on the site front page, and jumped up about ten dollars when you navigated to the product page. It took an hour and two customer service reps to fix my cart, really ridiculous. However every other interaction with O, and the general quality of the products has been superb. Today I received a printer stand literally within hours of getting the shipment notification - that was impressive!
If you need further help or information please visit our Online Help Center