Luggage is very small; appropriate for children. The plastic covering is impossible to remove as it was applied to the luggage before they assembled the cases. Also, the combination lock doesn't work. Still a very pretty set.
This carry on set is quite nice! I am so impressed with how much stuff can actually fit in the smaller makeup case! An entire outfit and accessories for an over night trip can fit in there!
I would have to say that I will never buy a product on the web again after my experience this past month. I recieved the luggage,it was very nice as I expected. Here is were the good's about Overstock stars. The box was very large and it was obvious that it had a rough trip to my home in Naples FL. When I opened the box to check it out on Xmas morning. I saw that someone had done an incredible job putting this box back together after it's mishap. I would say 50 six inch long strips of clear packing tape. The luggage was in the box 2 smaller bags in side the largest suit case. The large suit case had a 7 inch gash in the materiel ie some sort of polyeurothane material that bends in and out to deal with bumps along the way when you travel. My mother loved the set and said they should replace it, Of course I know the y will,this is a reputable company. I'm on disability for cancer my 3rd time. my income is limited and I told the CSA rep at overstock.com that I would have to go on the bus to get a new box to ship it back,the lady stopped me on the phone and said Mr. Knox can you hold for just a momend...I agreed. Next thing I know they told me that they were going to just ship me the replacement first,then I could send the damaged one back. That's pretty good service!!! wait it get's better. 1 day later I get a e-mail that the suit case is in the mail. Wow! I'll get the new suit case which is awesome by the way and then I will send the other one(Damaged but still totally functionable) back to them. How nice they knew how haard it would be forme to do all this shipping by myself so they did the return backwards just to help me,Wow! Then as I am about to close the e-mail I realize that it also said keep the damaged suit case, We are sorry for your inconvenience. Overstock.com you are a rare breed in this world of retail that has forgatten about customer service. Yet you went above and over what you could have done. You have a customer for life in me.P.S sorry for my bad spelling and yes the suit case's are awsome!!! I love the spinners!!!!
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