You will not believe how many compliments you will get carrying this luggage around. People stopped me a lot as I moved through the airport. Durability is still a question mark. The luggage, after the trip, was scuffed which I was able to wash off, but the back of the luggage was scratched. There is also an adjustment to hard-sided luggage. I'm used to having pockets on the outside of luggage for tickets, snacks, etc... but hard-sided luggage has nothing, so you either have to carry something else or open the smaller case every time you want to access something. I'm not sure I'll opt for hard-sided in the future.
I too had the big handle break on my big suit case after the second use. And can't use it, need the handle to lift it. Also the middle size has bent frame work. The baggages handler are rough on your luggage. It not bad but just wish I could get another handle for my big suitcase.
I purchased this luggage so that mine wouldn't be confused with anyone else's at the airport...that has certainly been the case and I get lots of compliments each time I travel. The luggage is very lightweight, but it's holding up really well, and I travel quite a bit. The medium size is great for longer trips of a week or more, and the smallest size is a perfect carry-on.
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