"The Product Details section says that the depth is 14 inches. Is that measurement for the interior or exterior of the bag?"
ITEM#: 13543886Arrive and travel in style with this Jenni Chan 21-inch wheeled upright luggage. This luggage features a 45-degree locking and telescoping handle and self-repairing zippers.
- Patented 45-degree tilting and locking telescoping handle
- Top and side carry handles
- Self-repairing zippers
- Fully lined interior
- Material: Polyester
- Exterior dimensions: 20 inches high x 9 inches wide
- Depth: 14 inches deep
- Weight: 8.2 pounds
- Carrying strap/handle: Yes
- Wheel type: Four (4) spinner wheels
|Warranty||5 year Limited Manufacturer|
|Country of Origin||China|
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This was the first time I have purshased a product ( suite case) online I like going into department stores and seing and feeling what Im about to buy, But saw this Jenni Chan suite case online and loved what I read about it, also loved the style, so was very pleased when I got it. was everything I exspected, very pleased with my purshases.Read More
Received many compliments on this luggage set! Easy to spot in the airport baggage claim area. Very durable and just the right size for a weekend carry-on.Read More
It looks great and is holding up well! We haven't had any problems with it.Read More
I love the size and features of the Jenni Chan Luggage. It is the right size of luggage for my use especially on short vacation trips. I received my order in the beginning of October and use it 3 vacation trips. On my last trip which is a Christmas celebration with family and friends, the zipper tab for the main luggage compartment BROKE - mind you, this is the 3rd time I've used this luggage. I've contacted Overstock and they told me it is past their return time period so they gave me contact information for the manufacturer. I called, sent a photo and email to the manufacturer and was told that after they review the broken part, they will decide what the warranty will cover. I received an email back from the manufacturer stating that I should send $5 to them for the part that's broken so that they can send the part to me (must send by 1/14/2013). I just couldn't believe that I have to pay for a defective part. In addition, when I receive the part, I probably have to take the luggage to a shoe and luggage repair to get the luggage zipper tab fixed. That is an additional expense that I don't need at this time. I expected this suitcase to last me a long time but it didn't. I was going to buy the larger luggage because of the roll around feature but after this happened, I don't think I trust this brand again.Read More
I got compliments @ PGH & AtL airports and loved the bag for my laptopso far i am pleased...sometimes the handle sticks but I am getting the hang of it!Read More
I just returned from my first trip using this bag. It definitely is a large carry-on and I was slightly worried that the airlines would make me check it. But luckily no one approached me about it. I think it's the depth that makes it seem larger than other carry-ons. Other than the worrysome size, the bag suited all my needs.Read More
Questions & Answers
Hello lisa729, the measurement is for the exterior of the bag. Please feel free to contact us again with any further questions. Thank you for shopping with us!
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Shipping & Returns
Standard shipping details
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Standard Return Policy:
Items must be returned in new or unused condition and contain all original materials included with the shipment. More Details
FINAL SALE EXCLUSION: Items marked as FINAL SALE are not returnable unless the problem you experience is the result of our error.