You will not believe how many compliments you will get carrying this luggage around. People stopped me a lot as I moved through the airport. Durability is still a question mark. The luggage, after the trip, was scuffed which I was able to wash off, but the back of the luggage was scratched. There is also an adjustment to hard-sided luggage. I'm used to having pockets on the outside of luggage for tickets, snacks, etc... but hard-sided luggage has nothing, so you either have to carry something else or open the smaller case every time you want to access something. I'm not sure I'll opt for hard-sided in the future.
I've mostly used this bag for my 17" Lenovo laptop as a carry on when I occasionally fly. It came as pictured & the shoulder strap is adjustable. Empty, it can somewhat stand on its own (it's over 3.5" deep on its bottom), but I'm sure the bag isn't meant to stand alone when you have your computer inside. After buying a couple other pretty bags that either didn't fit my laptop even though advertised to do so, or fell apart after a few uses, I opted for this better made bag. After a couple years, so far so good although not used that many times.
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