Love the hard sided case - perfect for carry ons, holds more than you would think, and always slides right into the overhead bins without a problem. Everyone in our family got a different color so it's easy to tell them apart, and everyone can manage their own suitcase throughout the vacation. The big problem (and it ends up being a deal breaker) is the wheels. The very first time we used these we had to walk 1/4 mile to catch public transportation to the airport. By the time we got to the airport, 2 of the 5 cases had wheels that were so damaged you couldn't tilt and pull the bag any more - unless the case is upright, you are literally dragging the case through the airport. This was after walking down a regular sidewalk for 1/4 mile...not cobblestone or an unusually uneven surface. I can't imagine the frustration if we had been on a tour where we were moving rooms day after day and had to drag these along. Overall, I wish I had just put in the extra money and purchased a better brand with more durable wheels.
I got the small carry-on size. The suitcase was smaller than I expected but it is quite deep, so it's able to accommodate quite a bit of clothes, toiletries, etc. assuming all you need to pack is a day or so worth of clothing. Note to purchasers: The plastic case is very thin... so far I've never had to check-in the carry-on, but if I ever did, I wouldn't be surprised if the casing gets damaged/punctured. Also, the wheels don't swivel, I suppose a spinner suitcase is not absolutely necessary for such a small suitcase but had I known that up front, I may not have purchased the suitcase.
We really liked the price for such a nice suitcase. This is an upgrade from our old luggage with the spinner wheels. Feel like a flight attendnat with AA insignia all over the suit case.
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