I purchased this bag several months ago and am extremely pleased with it. It's roomy enough for a large laptop, a few paperbacks, and plenty of smaller items (medications, candies, pens, games, etc.) in the front zippered pocket. It's true that the shoulder strap is not leather; the product description states that the strap is woven cotton. When properly adjusted, the strap is very comfortable and the weight of the bag well-distributed. I haven't had any problems with my belongings being damaged (an issue I've had with bags in the past) and the exterior is still in excellent condition.
I purchased this for a trip overseas - thinking it would be a good size - not too big, but not too little and with easy but secure access to things like money and passports. I was right on all these things. The shape and size are just great and the zippered compartments in front and back were perfect. The interior compartment was also big enough to carry both a paperback book and a small water bottle for the airplane. It even has a small "hidden" compartment in the strap for extra money, or a key. I ordered the burgundy, and it was not quite as fine-grained as I thought it was, also was quite a bit shinier than I wanted, but use over the last week has helped to tone that down. The strap is surprisingly, not leather, it's a heavy woven cotton strap - so far durable, but it may fray over time, and for the indicated retail price, I'm surprised that it wasn't leather. It also fit comfortably over either shoulder, though wearing it all day walking around in Brazil gave my neck a bit of an abrasion. All in all, a good purchase, though if I had paid the indicated retail price for this I would have been disappointed, and as it stands, I still think it's a little overpriced for the quality.
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