This backpack is beautiful and large. Lots of compartments for stuff and it will hold a LOT of books. The padded laptop section will hold a 17" laptop easily and the zipper around the middle for ease at TSA is a nice bonus. However, we are returning this backpack since the strap adjustments do not stay tight. I put the bag on, tightened the shoulder straps and they immediately began coming loose. When I began to take the bag off to check the straps, they slid all the way to the end of the strap nearly coming out of the buckle. Not good for a brand new backpack. Going to see if it is a defect with the bag we received, or if this is a flaw with all the Urban 17 bags and will update later.
I've had the OGIO Black Gambit 17 inch Backpack for roughly 2 years and it still looks like new. The backpack quality far exceeds most other companies...The thing that I like and also sometimes drives me nuts is there are so many pockets and compartment that I forget where I place things. lol If you want a great product made to last then you found it! really love this backpack.
The good: One of the best laptop bags I've very used. Pockets for everything... and then some. Easy to stay organized. Lots of room. I've had over 20+ bags/packs/brief cases over the last 25+ years working in IT for Fortune 100 companies. Carrying a laptop plus a bunch of other devices/gadgets/files/phones/tablets is what I do. Caution: In the laptop compartment, there is a pouch for a 'tiny' laptop... as in, one of the small 11 inch type laptops. That's not where you put your regular sized laptop. Don't panic. Believe it or not, that means there is a HUGE pocket for a laptop. It holds my 15 inch easily with about 1-1/2 inches on each side! Bad: Shame on Overstock.com. The coolest feature is the REAL cool shoulder straps. Guess what? FALSE ADVERTISING!!! Those aren't the same shoulder straps on the one delivered to me. The back/pockets are the same. The straps are 'regular' looking. Not terrible. In fact, well padded. BUT NOT THE SAME AS THE COOL LOOKING ONES IN THE PICTURE! I was disappointed with that quite a bit, if you can't tell.
If you need further help or information please visit our Online Help Center