I loved the luggage - the price was unbelievable. When I looked at the color on the website, it looked all gray - (was what I wanted) - I did not want black. However, when I received it, the front was gray and the rest was black - and the handle was on a little crooked. I was so disappointed. I clicked on "help" and "talked" with Craig - he was great and assisted me in returning the piece. I wish I could find a 28" or 29" gray piece at that great price!
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