We travel alot and all suitcases take a beating with air travel. I take a very long time to find my next suitcase when one gets damaged. First I have alway LOVED a hindged opening suitcase. I think it is easier to pack, like a drawer. Second, it rolls with such ease. The locking system holds you zipper pulls, bonus. Do you know how many times my zipper pulls have been damaged or pulled off! Third and very important..........LIGHT WEIGHT. Lightest weight hardsided I could find in a 29" suitcase. Finally, colors are great and easy to spot, inside pockets, accessory board, and straps are excellent. I loved this suitcase so much, I purchased a second. We like to travel with one suitcase under 45lbs loaded.
I loved the luggage - the price was unbelievable. When I looked at the color on the website, it looked all gray - (was what I wanted) - I did not want black. However, when I received it, the front was gray and the rest was black - and the handle was on a little crooked. I was so disappointed. I clicked on "help" and "talked" with Craig - he was great and assisted me in returning the piece. I wish I could find a 28" or 29" gray piece at that great price!
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