I loved the luggage - the price was unbelievable. When I looked at the color on the website, it looked all gray - (was what I wanted) - I did not want black. However, when I received it, the front was gray and the rest was black - and the handle was on a little crooked. I was so disappointed. I clicked on "help" and "talked" with Craig - he was great and assisted me in returning the piece. I wish I could find a 28" or 29" gray piece at that great price!
We haven't had the chance to use this yet, but this bag has all the features I was looking for.....I'm very optimistic about our next packing experience....also being just 1" smaller than usual , maybe I can keep us under 50 lbs. ....my larger ones get too close or go over the weight limit....this will hold enough and keep within the limits....instead of a 29" and a 24" and a 20" (like most sets), I'm using two 28"( and a 20" if necessary) on longer trips....should do fine.....
The item is described as a 29" upright suitcase. As soon as I got this delivered, I knew it was NOT 29". I have a 28" upright suitcase and when I put that one and this one side by side, they are the same height. So I measured them, and sure enough, THIS suitcase is ONLY 28" upright. Not only that but it is not very wide either. I thought it would be significantly bigger than the 28" upright I already own, but actually I think I'll be able to get more into my old one. Other than that, the suitcase looks like its good material. I just wanted to make sure everyone knows its misrepresentation. When you're moving your whole life around, flying one state to another side of the country, your measurements of luggage you need are everything.
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