I was impressed with the quick delivery. I ordered the 29 inch so I wouldn't have to carry numerous little bags that wouldn't fit into my other luggage. Perfect!!!!!!!!!! Now I only have 1 piece and don't have to worry about all the other little stuff. Simplify traveling. Also, the color is nice and bright making it easier to spot.
I loved the luggage - the price was unbelievable. When I looked at the color on the website, it looked all gray - (was what I wanted) - I did not want black. However, when I received it, the front was gray and the rest was black - and the handle was on a little crooked. I was so disappointed. I clicked on "help" and "talked" with Craig - he was great and assisted me in returning the piece. I wish I could find a 28" or 29" gray piece at that great price!
I had purchased a four piece luggage set from Amazon and the first time I used the 29 inch suitcase, the handle broke. I figured there was a warranty, but found out that the Amazon warranty was only good for 30 days. I ordered a different 29 inch suitcase from Overstock.com and it arrived in just a few days. I noticed that this suitcase has a five year warranty. I should have believed the comments which were posted on Amazon stating problems others had with handles breaking, but I thought maybe it was just a fluke. I was wrong. Please read customer comments and take them to heart. It will save you time and money. My new 29 inch suitcase looks great and I have had no problems with it. Thanks, Overstock.com.
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