I loved this suitcase. I traveled with it for a hard ten weeks pulling it around a lot. But eventually, all things give in: one of the wheels broke. The "five year warranty" then turned out to be just a sham: you can't get it fixed, they will send you new wheels. Caveat: the wheels are basically irreplaceable, they are WELDED in, so to fix it you would have to DRILL out the previous ones (you heard right). Ridiculous to even send you new ones. Wenger is now owned by a Chinese conglomerate, and you can tell.
Bought the 25 in and 28in Tasmania spinner suitcases for a European cruise. I love them! They were so easy to handle, look beautiful, and are very durable. I was very pleased with the product and value. I would buy them again, but happily I won't need to, with the way these wear... I travel a lot for work and have really given them a lot of use.. they are like brand new after a year of heavy use!
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