Joshua Christopher Prater on Bed Bath and Beyond USVerified PurchaseOctober 16, 2024
Remote Quit, Non-Existent Customer Service
Product Option: Matte Black+Imitation Wood Grain - Remote
Fan seems to work fine but the remote died about 6 months after purchase and was corroded when removing the batteries that came with it. New batteries didn't fix it. Bed Bath and Beyond Customer Service wasn't too helpful as they just passed me on to the manufacturer since it's more than 30 days. Manufacturer is non-responsive. Would be nice to at least have the option to purchase a new remote. Expensive fan that unfortunately became just a light without a working remote. Recommend going with a more reputable brand.
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