Bought the watch in black. When I put the watch on, I realized it was missing a link. I called customer service and the woman who took the ca0ll was wonderful. I got a replacement watch in just a few days. I was sent a free shipping label so I could return the defective watch. It was a very easy process and made me feel confident about making future purchases through Overstock. The second watch was perfect. I took it to a jeweler to have It sized. There are small links that can be removed. The watch feels so good on my wrist, more like a bracelet. It has a good weight to it, but doesn'feel heavy. I'm constantly touching the square tiles because I enjoy how smooth and cool they feel. I may get a second one in white!
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