I ordered this watch and it came in a black jewelry box with no Seiko markings or literature. There was a tag on the watch but that was it. The box was obviously not designed for the watch and had been taped down to keep it closed. During shipping the tape broke since the watch was too big for the jewelry box and it was partially exposed in the shipping box. I called Overstock and they said that was not the way the product should come and they sent me another watch (good customer service). However this watch came in a bag in a white box with no Seiko retail packaging or documentation as well. I like the watch but don't know if it is new, refurbished or grey market since it did not come in any Seiko retail packaging. Every other Seiko watch I have bought at different sites comes in the retail box from Seiko with Seiko documentation. If they want to sell bulk packaged products they shouldn't charge retail prices. Don't buy this if you want to make sure it is a 100% genuine product or if you are planning to give this as a gift.
I have been using Seiko watches since 1972. This one is the best. The only problem is the gold on the band will slowly ware, but not enough to matter much. Very dependable and would always buy Seiko again.
If you need further help or information please visit our Online Help Center