I searched all over the internet and this was by far the best deal. The watch is absolutely beautiful. However before you buy here are the problems I had and potentially you could have as well. First the customer service was poor to say the least. They were responsive but they provided inaccurate information. I used the online chat to ask questions about the watch and the authenticity. The service rep said the watch was "new" even though the description says pre-owned. I knew this was wrong, especially because of the price. But the rep also assured me the watch would come with original packaging, ie rolex box, even though the description says it will not. I took a screen shot of this but failed to save it....Also when paying for the watch I was unable to use 2 forms of payment. I had a visa gift card that I wanted to use but in order to use that I had to first buy an overstock gift card. Because of the value of the gift card it took several days to confirm that this was a legitimate purchase. It then took a few more days to order and confirm the Rolex order, so it was about 1 week just to order it... When the Rolex came it was like I suspected, in a cheap box with no paperwork. It has some certificate of authenticity that looks printed off the internet, but I don't suspect it is not genuine. I complained about the packaging and was referred to the description which clearly states no original packaging. It is also as is, meaning that no additional links, I will have to buy 1 extra link to make this watch fit perfectly, which costs alot. So, all in all, I am happy with my purchase based on price and the quality of the product. (the price hides almost all the warts). I would recommend anyone wanting a Rolex to buy from Overstock, but get the best deal cause you will sink some extra money into it to make it perfect, I will probably pay for a service soon.
Just received this. Feels so nice on my wrist! Love the 2 tone bracelet. I was afraid the clasp would be large and annoying-but its a lot smaller than I thought-so it’s perfect. Only negative-hard to read the date number. But it’s super hard to find a Rolex without it.
5+ stars. Was kind of skeptical ordering such a pricey item without seeing it and online. yikes. But was so happy when this watch came. I thought it would come in a regular watch box....nope! It arrived in a light green Rolex box, which contained a hard shell dark green Rolex box which contained the beautiful watch. I'm not talking about a small little watch box, but rather good size, very impressive packaging. If you were purchasing this for someone, just the packaging is impressive. The watch itself is of course gorgeous! You would never guess it was pre owned, Just beautiful. I can't say enough about the condition or the packaging or the watch...and it came with all the tags, brochures and cleaning cloth. Again, you would never have a clue it was pre-owned. As soon as I got it, I took it to a local jeweler for appraisal and just thoughts. He said I got a very good deal on it and he himself was impressed with the condition and beauty of the watch and packaging. I took it to him because he deals with Rolex watches. Love, love, love everything about this watch....Highly recommend.
I was very, very happy with the purchase of this watch. My wife even happier! I would have given this watch 5 stars if had come with original box and paperwork. It did not. However, it did come in a beautiful box and an appraisal for a value much higher than l paid. This is a genuine 18k gold Rolex with genuine diamonds! Very pretty and like new condition.
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