I searched all over the internet and this was by far the best deal. The watch is absolutely beautiful. However before you buy here are the problems I had and potentially you could have as well. First the customer service was poor to say the least. They were responsive but they provided inaccurate information. I used the online chat to ask questions about the watch and the authenticity. The service rep said the watch was "new" even though the description says pre-owned. I knew this was wrong, especially because of the price. But the rep also assured me the watch would come with original packaging, ie rolex box, even though the description says it will not. I took a screen shot of this but failed to save it....Also when paying for the watch I was unable to use 2 forms of payment. I had a visa gift card that I wanted to use but in order to use that I had to first buy an overstock gift card. Because of the value of the gift card it took several days to confirm that this was a legitimate purchase. It then took a few more days to order and confirm the Rolex order, so it was about 1 week just to order it... When the Rolex came it was like I suspected, in a cheap box with no paperwork. It has some certificate of authenticity that looks printed off the internet, but I don't suspect it is not genuine. I complained about the packaging and was referred to the description which clearly states no original packaging. It is also as is, meaning that no additional links, I will have to buy 1 extra link to make this watch fit perfectly, which costs alot. So, all in all, I am happy with my purchase based on price and the quality of the product. (the price hides almost all the warts). I would recommend anyone wanting a Rolex to buy from Overstock, but get the best deal cause you will sink some extra money into it to make it perfect, I will probably pay for a service soon.
Was I leery about buying a Roles on overstock.com? You bet I was! However, the watch came looking like brand new, and I couldn't be happier with it. It is nicer that the previous pre-owned Rolex that I purchased at a reputable jewelry store. This watch from Overstock looks like brand new, without one mark or flaw on it. I am a very picky purchaser, especially when spending a lot of money, and this did not disappoint. Thank you!
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