Cute bracelet but took forever to get. I was not impressed with the second person I talked to concerning this delivery. I received the wrong item and was asked to return it. I argued that it was not my error and the item was not worth the trouble to return it. The first person I talked to agreed and said I could dispose of it. Then after 2 weeks I still did not receive the correct item which I was promised in 3-6 days, I then contacted overstock again and Ivan was quite rude and no help at all. I finally received the item after 2 more weeks while I am pleased with my purchase I was not happy with customer service the second time around. I will continue to shop with overstock because in a long run I am happy with my purchases but I do think some of the customer service reps are not helpful. If he had sent me a survey he would have gotten a very low rating.
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