This was my first time purchasing jewelry over the internet and I was pleasantly surprised. I was thinking it would look cheap or just not as good as the picture and really I have to say it was better than expected. Two things to note - from reading online reviews I had already understood reviews for the chain itself was sub-par. So knowing that I also purchased a new, higher quality chain which was fine. I also had read some negative reviews that stated both "the stone is darker than the picture" as well as "the stone is much lighter than the picture" so after reading those reviews my expectations was somewhere in the middle. Odds were my stone wasn't going to be 100% as seen in picture. Sure enough my stones were slightly darker than what I had imagined but I can say for the price I paid - I'm more than happy. If I wanted flawless color and clarity I'd go to the jewelry store and pay x25 the price. So I think keeping expectations in check is important when shopping online. At the end of the day I'd highly recommend this piece. The only reason I gave it a 4 out of 5 was due to the need to purchase a new chain and as well as the fact the stone is probably a B rating.
I received this necklace very quickly after I ordered it (within 2 days), however, was very disappointed as they had sent a necklace with a clear stone in it instead of blue topaz as ordered. The necklace is very pretty and would make the perfect gift for Mother's Day. The reason I chose this necklace is because it was the only one I could find that looked like it said "Mum" instead of "Mom" as I am English. My 3 year old daughter is giving it to me for Mother's Day. I called Overstock in reference to this problem, and I have to say, they have the BEST customer service you will find with any other company. The supervisor I spoke to regarding this error was very apologetic and has kept in constant contact to keep me up to date of when the correct necklace will be back in stock and it will be sent at that time. Obviously, I was very disappointed to receive this item as it was beautiful and was so excited to receive it as my stone of choice is blue topaz. I would recommend purchasing this, even though I received the wrong stone, as it is so nice. I would also recommend getting the jewelry protection plan - I chose the 3 year plan for 7.99 and think it is very important as jewelry can be very expensive to fix. All in all, a great necklace, but if ordered, please make sure it has the correct stone! The blue topaz is out of stock at the moment. Again, excellent customer service and they couldn't be more helpful and will continue to shop here time and time again!
I know nothing about judging the quality of gemstones, so I can only speak to the general look of the pendant. It is very pretty and my wife loves it, so that's the most important part. It came in a classy little gift box inside the shipping packaging. The chain seems high-quality and strong enough (although the clasp is *very* tiny & hard to connect), and the stone is mounted symmetrically & nicely. The stone's size is as expected from the photos. I only have a couple complaints: First, the stone is somewhat cloudy - not as brilliant as I'd hoped. (I assume that's not good, but like I said, I'm no gemologist.) Second, I had hoped there would be a certificate or something that showed that it is a Real Live Gen-yoo-ine Sapphire -- there was no such documentation. Bottom line: It's a pretty stone and was well-received, so I consider it a good purchase.
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