First time, order canceled because O could not get in touch with me to verify purchase. Second time, it was a short ship so I lost out, but during time that I thought I would receive the watch, I asked for a discount as I saw it elsewhere for less. O tried working with me to find replacement to no avail. After many conversations, O offered appropriate discount for another item. I did not use discount but yesterday I saw the same watch for sale again and immediately ordered it. I hope to get it this time, with the long awaited discount.
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