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Customer Reviews

4.4

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  • First Try: Dud
    Verified Purchase

    1) According to the paperwork, it was a rehabilitated returned robot, not a new one. OK, even though that was not stated before purchase, that's fine, unless ... 2) It didn't work. The bumper sensor was bad. The robot always thought it was up against a frontal barrier, and would do the backup-and-turn routine repeatedly until giving up after 60 seconds. It is presently being exchanged. If Second Try works out, that will increase the rating somewhat.

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  • Ethan
    Verified Purchase

    Failed within a week. Returned for a replacement which also failed. They seem to get disoriented and lost. Save your cash on this one

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  • I loved this thing WHEN it works!
    Verified Purchase

    If you get any Roomba always get the extended service contract because this Rooma works amazing. That is even as a refurbished unit. The problem is in this unit's what is called a CHM or Cleaning Module Head. You have to upgrade it because what happens is it just keeps sucking in the dust that you suck up. You should search on the Irobot site for two things. The first upgrade which is wonderful is available form Irobot directly and it is called the Aerovac upgrade. The second is an upgrade to the CHM or controlled head module. This will cost 148.00 dollars but you will only have to make this purchase once the warranty dies if you get an extended warranty. Which I highly suggest you should. This way you have any problems call Overstock and they are super helpful. They set you up with an RMA or Return Merchandise Authorization Number and except for physical abuse they will repair the roomba in a turn around time of two week. I hope since this roomba may not be available you consider other Irobot roombas perhaps or even other brands. Do your own research and what ever works for you :). Happy Robot Cleaning :).

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  • picks up well
    Verified Purchase

    i love this roomba! it picks up so much cat hair even after i vacuumed with my regular vac. i dont know where the dirt comes from but this thing will get it.

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  • Love my Roomba!
    Verified Purchase

    We purchased this refurbished Roomba several years ago. I am so sold on this that I know of 5 other people who purchased one after hearing me rave about it! We have replaced the battery twice and replaced brushes and filters as they wear out but we still use it daily. The key to longevity for this item is maintenance. Clean the sensors, brushes and crevices regularly, especially if you have pets. Keep cords and debris off the floor. In other words, pick up any obstacles that will be in the path of the vacuum as they will interfere and could cause it to stop before the job is finished. I have read other reviews where people complain that it got stuck on a lamp wire or pair of socks. Any vacuum will do that. The newer models may work better for pet hair or certain circumstances but overall, we are very pleased.

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  • I love my roomba!
    Verified Purchase

    Cleans places that I can't reach and is a really good helper.

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  • Not worth the money
    Verified Purchase

    This was the second one I bought and they both only lasted a year and when I called to find out if it could be fixed I was told it isn't fixable and offered to sell me another . I bought the first one from AMAZON and this one from overstock makes no difference both are too much money to only last a year. I used it gently and really not all that often maybe 2 times a month. This item worked well while it worked,

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  • Looked like new and works as expected
    Verified Purchase

    So far this little robot works as designed. It helps keep the place cleaner between cleanings. It is not a replacement for a vacuum but more if a supplement. It is a little noisy, bangs into things and gets stuck, but mostly does a good job at cleaning up pet hair and getting under beds and furniture. If it holds up I will be happy with my purchase.

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  • roomba
    Verified Purchase

    i have 3 of these for 2 of my house there great i turn them on when i go and it done when i get back with 2 dogs i do it each day

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  • iRobot Roomba 560 Vacuum with Home Base
    Verified Purchase

    This vacuum has been a great help to our family. We let it run every day in the kitchen area and 2-3 times a week aslo living room and dining room. We have a small kid and roomba does a great job of picking up the small food pieces that fall under our kid's table. Original; battery lasted us about 6 montn, and we are about to order a new battery now.

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  • Love my Roomba BUT
    Verified Purchase

    This is probably my 3 or 4th in 5 or 6 years. I always get the protection plan as if you are not meticulous in keeping it clean the dust will eventually cause it to malfunction. It is a wonderful cleaning tool for tile, hardwood floors and even low pile area rugs. Beyond that, don't bother purchasing as it really is not designed for carpeting. This is for everyday dust and grit; if you have animals, expect more care with cleaning it. The problem I have with this particular Roomba which is my first "refurbished" one, is that the battery started to lose juice after about 2 months, using it every 2 or 3 days for a run through the main traffic areas of the house. Within another month, I was down to 10 minutes of run time, not the 45 minutes it should be. I am still using it for 10 minute runs and then recharging. A new battery is a ** purchase. I suppose I should let Customer Service know. They are generally pretty good about most issues. I love Overstock. Just not sure if I got a bad battery??

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  • Piece of junk
    Verified Purchase

    Worked about a week. Don't buy this, grab a broom instead.

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  • Excellent buy! Highly recommended.
    Verified Purchase

    I recommend roomba to all the women in this country. Your life gets easier 100%. Great investment.

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  • Don't let it get wet because it voids warranty
    Verified Purchase

    We purchased the Roomba and extended warranty. It picks up dirt and pet fur on carpet well, but is not as good on hardwood. Large grains of sand and dirt often shoot out of the bottom on solid surfaces, but picks up lighter items Just after 18 months, the battery could not hold enough charge to have the roomba return to it's charging station. The warranty had us ship it to a contracted company, and they replaced the battery. BEWARE, one of our pets spilled a little bit of water left in a near empty cup and when the roomba went over the area, it shorted out. It is unbelievable that two shot glasses of water was enough to get into the machine and render it useless. This is not covered under warranty...you have to read the fine print to find that out.

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  • Wow!
    Verified Purchase

    Really...WOW! I love this thing. It works exactly as described, arrived promptly and serves the purpose beautifully! I had some reservations since I live in a house with 2 large dogs and a cat. Never dreamed it would be able to do the great job it does! Also, kudos to Overstock! The extra filter arrived slightly damaged due to packaging or shipping. I called Overstock. Customer service was awesome!!! No hesitation, no problems, and the replacement filter arrived in just a couple of days. I just wish all transactions were this efficient and pleasant!

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  • refubrished surprised me
    Verified Purchase

    I relly really pleased to find that this refurbished roomba works very very well and makes keeping up with my kid and pets much much easier. Highly recommend.

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  • no signs of refurb, brand new
    Verified Purchase

    Item received as expected. No signs of refurb, unopened package. Item is cool. Programmable does it's thing while I'm at work. Now I have a family member who vacuums. :)

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  • Can't believe how well it works!!
    Verified Purchase

    I am so impressed in how well this works. Don't quite understand how it knows where to go, but it does a thorough job. Also very easy to empty after use. Only regret is that I waited so long to buy one!

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  • love my roomba
    Verified Purchase

    Everything I hoped for! With 4 cats hard to keep up with floors.

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  • Amazing!
    Verified Purchase

    This vacuum is amazing....I have a dog and two cats so constant vacuuming is a must. I heard good things about the Roomba, but had no idea how great it was. I would have paid double the price to watch this thing clean while I do other things around the house. I was worried about it being re-furbished, but it was brand new out of the packaging. If you have pets and are tired of vacuuming, get the Roomba! Awesome...

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