After eyeing this piece and reading several of the reviews I was very skeptical to order this piece. It arrived and as I took out each panel I was amazed. However, the last and third panel was damaged at the top which included a cracked piece and a broken piece that was not in the box. I could only conclude that it was sent damaged. I immediately contacted customer service who was more than understanding and helpful. The replacement piece is on its way and hopefully not damaged. It's definitely worth ordering if you receive the piece not damaged. I did not experience any smell and to be honest didn't even notice if the face was opposite way. Beautiful, timeless piece.
Everything in the reviews have been spot on so far: 1. It beautiful and the craftsmanship is superb 2. Mine also arrived with some mold. I gave it a wipe down with warm soapy hot water and it's fine 3. It gives off a horrible scent for a few days and will need to be aired out 4. The mounting hardware is visible. It's easy to remove and change 5. Getting the three piece aligned on the wall is a challenge, but possible and well-worth it when you're done 6. For the one thing in the reviews that seems to have mixed information: my triptych is pointing in the same direction as the picture
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