I want to give this product 5 stars because it has been a great water filter and saves me money. Unfortunately, the flow valve on this thing just doesn't work, and I can only put enough water in to fill the water dispenser it sits on or water will run onto the floor. I ordered a replacement valve, which they did send free of charge, but it didn't solve the problem. I called customer service for help after trying the valve they sent, but the rep (rude on the phone by the way) couldn't help me. I still use this on top of my water dispenser, and love the pure water, but it is very inconvenient to monitor how full my dispenser is (I have to only add a little water daily) to prevent spillage.
I was disappointed with the temperature of the hot water. It could hotter, cools off too quickly. Other than that I think it is great, just wish I could turn up the temp!
This pitcher was inexpensive and it worked well to filter my water. They want you to replace the filter once a month so that is very convenient and when you fill up the top of the pitcher, before it cycles all the way through it will spill all over when you pour it. Other then that it has been fine.
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