We purchased this machine about 9 months ago...I absolutely love it. It was exactly what we needed for cleaning up potty accidents from our Rescue Foster dogs and our own 2 dogs. I love that I can set it down and walk away while it does all the work. It is a little loud when being used. After a while the hose interior has gotten discolored - not sure how to clean that part of the machine more thoroughly.
It works fantastically well at cleaning my ceramic tile and hardwood. I like that I can rinse it out, and change out the filter as needed. But I HATE that I can't clean the filter assembly/interior- mold and mildew get trapped in there and there's no way to get it out. If this issue were resolved, I'd give it 5 stars and recommend it to anybody.
This machine cleans like a dream. I decided to give it a good test by trying it on some carpet stains that I had previously thought to be permanent. First, it easily removed a stain of unknown origin (probably there when we moved in) that a professional steam cleaning did not touch. I also used the deep cleaner to remove a series of chocolate, rust, and pet stains. I then used the hand attachment to remove years of grime from the carpet runner on our stairway. I couldn't believe how much dirt came up. I intended to try the deep cleaner on my automobile seats, which also seemed hopelessly stained. This being winter, I decided to use the hand held attachment on our SpotBot Pet Deep Cleaner instead. Again, the stains came up. I suspect that the Deep Clean Premier would have done an equally good job. Both are great products!
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