So what if it has some scratches, it's a vacuum cleaner! This is the second refurb purchased through Overstock, the other being a laptop, and so far we've had good luck with both. So if hesitant about buying a refurb, don't be, well worth the savings $$$
I only like canister vacuum cleaners because of their versatility. This vacuum is wonderful. It is more quiet than any of my previous vacuum cleaners. The suction is fabulous. The attachments stay on! (I had issues with previous vacuum cleaners.) I also love the fact that there are two filters and the allergen bag .
I have tried various vacuum cleaners which were specified for allergies. The vacuum cleaners included attachments. This vacuum cleaner MUCH better and easier to use. Family allergies which resulted in sneezing and coughing have been eliminated by this unit. I have purchased SEVERAL vacuum cleaner in the past 8 years (6) which did pick up pet hair. This one does & much more on beige carpets. I was concerned in budget and wished I would have purchased this vacuum cleaner years ago. I remember my mom's Kirby vacuum cleaner, but this unit is far better.
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