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Customer Reviews

4.2

(45)

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  • satisfied
    Verified Purchase

    had it for 7years now. Still looks good!

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  • Beautiful bed, but boy is it ever so noisy!
    Verified Purchase

    So, when I first saw this bed, I was in love with it. I seriously researched bed for a good 7 months before finally biting the bullet. Let's begin with shipping. . . they were about a month late! I talked to about 3 reps for Overstock, and they were super frustrated with the delivery company used. It took us weeks to get someone to acknowledge us, so much so, that Overstock gave me some money back d/t the bad service. When we finally got the bed, assembly was fairly easy. Only took a couple of hours. I did have to go and buy some more wood slabs to support the mattress because it's very un-sturdy & we kept falling through. Now, to the WORST part... Our sex life is almost non-existent because of this bed. It is SOOOO loud, that there is absolutely no privacy when wanting to be intimate. Had I known it was going to be this loud, I would have never laid eyes on it. Again ,it's a pretty bed, but any movement is heard, and furthermore, it will take you so long to receive it that you may just be over it by the time you get it. Hope this helps

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  • Product arrive with missing parts..
    Verified Purchase

    I haven not been able to even put together my bed....arrive with missing parts and the shipping for the missing parts arrived with other missing parts. The delivery was very bad., too many companies involved in the Transportation and nobody did not know where my bed was., the agent or delivery company never returned calls and when they finally pick up the phone they contradict eachother additionally there were very rude on the phone. The customer service staff of Overstock has been very nice and they seem to work hard to resolve my issues on the delivery and then on the parts...but seem that the other departments involved as delivery and/or parts are a complete disaster.. I try to talk to supervisors or somebody else to see if they can speed the process and i cannot pass the customer service reps...Still my bed is in the box..could be a good product..how to know with that bad service.

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  • If there is a 6th star, I'd choose it!
    Verified Purchase

    I'm so super happy with this bed. I love it!!! When the first time it arrived, the headboard box seemed to be damaged. I refused the delivery and the people were super professional. They contacted the office right away of my decision, and placed an order for the replacement while still at my house. Took about 2 weeks for the replacement to come. My friend helped me put the bed together. I also bought the Select Luxury 14" King size memory foam mattress from Overstock to complete my bed. I was not worry about buying such large items from Overstock anymore. I bought a full size bed and mattress for my daughter from Overstock last year and it was gorgeous. My daughter is so happy with her bed, I still can't try it out. Now, I trust Overstock merchandise and service so I placed the order for this new king size bed. The bed looks great, exactly like the picture. The quality is very sturdy and the bed is quite easy to assemble. You will need 2 people to put it together. I highly recommend to anyone that need to purchase a new bed. Overstock has great quality product, extremely professional service and delivery, and it is at least 40% cheaper than anywhere else. <3 LOVE IT!

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  • Worked out good
    Verified Purchase

    Two years later, I am writing a review to say a few quick things... Exactly as i had hoped for Very sturdy and good looking No problems whatsoever I am very careful to try and not kick the side panels, which are pretty close to ground and can be puntured with a sharp kick, corner of vacuum, etc (i would imagine, hasnt happened to me yet) Very pleased with the product!

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  • The bed is GREAT
    Verified Purchase

    The delivery was much faster then anticipated. The headboard and footboard were perfect..... unfortunately I did not take the side rails out of the boxes and there was a 4" slit in the vinyl on one of them..... I wouldn't have sent it back even if I had noticed as it wasn't that bad or I am not that fussy.... haha. Love the bed it is eveything the other reviews said it was. Don't hesitate...

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  • Looks great.
    Verified Purchase

    Very pleased with this bed. Looks great. It was a good price for such great quality.. I did add some plywood as I have a 14 inch mattress and no boxspring as I thought there may too much spacing in between the bed support boards.

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  • Nice looking bed, but mattress support poor
    Verified Purchase

    The bed arrived very well packaged. Setup took only about 45 minutes and was easy. The bed looks vastly more expensive than it was and so we're very pleased. Our only complaint (which is not minor) is that the mattress support slats are extremely weak. They broke within 2 weeks. I'll need to purchase 2x4's and cut to the correct length, possibly even put down plywood. So that's a trip to the store, about 4 hours of work (including setup and clean-up) and perhaps $$ supplies.

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  • this bed very nice ,quality average
    Verified Purchase

    very nice bed and i like the color ,not very strong .

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  • AMAZING bed!
    Verified Purchase

    This bed is absolutely beautiful! Looks like the pic. I was adamant to buy a bed online but I'm so happy I did! Very easy to assemble! Super fast shipping. Was supposed to take 1-6 weeks and I got it in 2 days!

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  • broke
    Verified Purchase

    we bought this bed in december, did not recieve it until Jan and then its poor quality caused it to break.. It is held together by 2 bolts at the headboard and footboard, which pull out and rip. This bed is not worth the money.

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  • Weird slats. Needs plywood?
    Verified Purchase

    The leather is beautiful. We are trying to figure out how to get comfortable though. We don't have a box spring since it seems like a platform bed, but our top mattress alone looks and feels like a roller coaster and it's just not comfy. We went to hardware store and got some plywood to even it out but haven't finished... seems like that will work or we need a sturdier mattress on it? Beautiful bed though!

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  • Beautiful, sturdy bed frame
    Verified Purchase

    This is a great bed... the look and feel is very accurate to the description. It fits perfectly in our bedroom and matches our other furniture. We use box springs for our King size mattress which makes it a little high but it's still level with our nightstands. The headboard is tall enough to sit upright in bed. I'm very happy with this purchase.

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  • Nice looking Bed
    Verified Purchase

    Bed looks beautiful and expensive. Footboard arrived damaged and was able to accept only the headboard and rails. Overstock responded immediately and sent a footbaord within 2 weeks. Would order again.

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  • Nice Look, HORRIBLE CONSTRUCTION
    Verified Purchase

    I bought this bed because it was incredible looking and surprisingly had good reviews. I bought the King Size version. My husband and I assembled the bed, which was pretty quick and relatively easy,. although we did wonder after it was assembled if the bed could possibly support a king mattress set and 2 adults. The bedframe itself is pretty sturdy, however, the king size bed has only 5 very small slats running across the frame with 5 tiny legs that are screwed into the middle of the slats. Within a few days of assembling the bed and sleeping on it just a few times, the legs in the middle slid sideways and snapped (my husband and I are not big people, I'm 145 lbs and he's about 200). When the middle legs that hold the slats in place snapped sideways, we were woken in the middle of the night to the entire bed dropping down because 5 flimsy pieces of wood that measure 2" wide broke. I called overstock about the problem and waited over a week for someone to get back to me. Although I love the "look" of the bed, it would have been a lot more sensible for the manufacturer to include solid slats for the bed and better framework. I will probably have to go to xxxx to purchase a king size slat set at a cost of $75 because I don't want to pay the return charges and the restocking fees that overstock is telling me I have to pay. DON'T BUY THIS BED, I AM SO DISAPPOINTED.

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  • great bed
    Verified Purchase

    Ok so, I was very nervous about buying such a large piece of furniture online but I have to say I'm glad I took the leap. I love this bed. it was easy to set up and only took about 15 miutes with 2 people. I just held the head or footboard straight while my nephew attached the siderils not labor intensive. I agree with other reviewers if it's purchased to go with a matress alone additional cross slats will be needed to shore it up. I purchased a king mattress and boxspring set, also from overstock.com and because the box spring sits atop the slats and the edges of the bed frame it is vey sturdy and I do not feel the need to buy additional slats or plywood. the mattress then sits atop the boxspring and doesn't sag at ll. the boxspring does however raise the proflile of the bed but I don't mind that. if you want the bed to bew lower and don't want t use a boxspring I agree you'd have to make a trip to home depot for more slats but if you like a tall bed this king works nicely with a boxspring set too. It's soft and the leatherette is convincing. It looks expensive and sleek, just what we wanted. It delivered via freight which took about 3-4 weeks. the delivery guys brought the three pieces that it shippe in right to my master bedroom at my request, and I hand't ordered white glove service. Totlly reccomend and not the least bit disappointed. It arrived with no blimishes and was perfectly intact. Love this bed. so glad I took the chance and ordered it ;o)

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  • lovin' it!
    Verified Purchase

    I love the quality and look of my new bed. It is awesome!!! My grown daughter was so jealous, she's buying one just like it.

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  • Fantastic Buy!
    Verified Purchase

    Furniture shopping can be frustrating, especially when you have to deal with annoying and pushy sales clerks. That's why I decided to buy online. Although I was a bit nervous about the idea at first, I am so happy with the decision! Within a week of placing my order for this bed, it was delivered in perfect condition. The freight company was great to work with. They called mid-week and scheduled delivery for the Saturday after I purchased the bed online. The bed was delivered in three boxes, and my husband was able to carry them upstairs on his own. When we pulled the pieces out of the boxes we realized that assembly was going to be easier than expected. Less than 3 hours later (with a few breaks for beer and wine :-), the bed was fully assembled and ready to go. The deep brown faux-leather looks like the real-deal and has an expensive feel that definitely adds class and elegance to our bedroom. My one recommendation to those who decide to buy the bed is to either go without box springs OR use low-profile box springs with your mattress. We went the low-profile route, but the mattress still rises above the footboard by approximately 4-5 inches. I love the look with the towering mattress (opulence, we have it), but those looking for a more modern and stream-lined piece (like the photo) should go sans box spring or choose another bed. Overall, I give this bed and purchase experience 5 stars!!! I'll definitely check out overstock.com for future furniture purchases.

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  • Damaged TWICE
    Verified Purchase

    I'm sure this is a beautiful bed, however MAKE SURE TO OPEN THE BOXES BEFORE the delivery truck leaves. I had this bed delivered TWICE and both times the faux leather was damaged--cut right through. I finally gave up.

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  • I love my new bed!
    Verified Purchase

    I would recommend this bed for the price it is amazing. Just as the other reviewers found, I felt it needed better support, which only required a trip to the hardware store to purchase additional slats. Would have been a 5 star review if it had better support. Purchase this bed and you won't be disappointed. Also, you should know I am a very picky buyer.

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