Customer Service was very helpful

I love the look of the chairs. They were not very comfortable but despite this, looked beautiful in my great room. My mom liked the feel of the chair as she said it was very good for her back. The only problem was that both of the back support cushions had some very visible creases in them. I called customer service and the agent was so nice and helpful. For this I give them an A+. I was told that I would receive a response in 2 business days from sending in the photos and if this is case, I will give them another A+ and would consider buying furniture from them in the future. I will post and update as to when a response was received. Overall, the chairs were very rich looking for the price