My parents recently bought a new house and wanted to replace the toilets. I recommended them this one because I have the same one which was installed 5 years ago and very happy with it. As for performance this gets 5 stars all the way. It is very easy to clean, that's one of my main concerns! The style and function fit well, It flushes well, we never had problems with it for so many years. Overall, we are very happy with this toilet and have purchased three of them for my parent's bathroom remodel.
It's simple design allows to keep it clean ( no screw outside) . I feel though the toilet seat does not quite fit. It's either too small or not designed to be attached properly.
This toilet has a small open back which concerned us but we have had no problems. The plumber told us that finding parts might be a problem so I contacted Overstock's customer service. I am now awaiting a reply from Ariel techsupport. The toilet works very well and flushes forcefully. on each of the flushing settings. We have had no problems. I was hesitant about ordering an unknown brand but have been happy with the toilet.
I realize most people wouldn't use "beautiful" as a descriptive term for a toilet, but this one truly is aesthetically pleasing. Love the dual-flush features, and the totally closed design. The only issue I've had is when needing to replace the seat, as it's a special size and obtainable only from the manufacturer. The seat itself was fine, but the plastic connectors wore out and broke loose after 2 years. After getting in touch with Atlas Housewares (US distributers for this model) it took about 3 months to receive a replacement, which I easily installed. (PS: I got two new seats, just in case it happens again in the future.) I'd buy this same toilet all over again in a heartbeat!
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