Steam Shower

by Maya Bath
Today:$425149
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ITEM# 18905534
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Details

ITEM#: 18905534

 

Luxury Two Person Combination Steam Shower with Jetted Tub, Dual Shower Wands, LED Lighting, FM Radio w/MP3, Foot Massager and Aromatherapy



Please note: Options of excessive weight or bulk will be shipped via Freight carrier and our Oversized Item Delivery/Return policy will apply. Please click here for more information.

Specs

Features
Material Acrylic, Glass, Stainless Steel
Capacity 2 Person
Color Black
Product Features ETL/CETL Approved, Lighted
Set Includes 1 Piece
Shape Round
Wattage 4000-6000 Watts
Dimensions 59W x 32D x 87 H
Warranty 10 year Distributor
Model Number Platinum72
Country of Origin China
  • FURIOUS!!!!!!
    Verified Purchase

    This user earned $20.00 in rewards for writing this review.Learn More

    This is the worst purchase I have ever made on Overstock. I purchased a NEW not REFURBISHED DZ972F8 Steam Shower but I think I received a returned unit. When I ordered the unit, I had to wait 10 weeks for delivery because there were none in stock (even though at the time of purchase, Overstock listed inventory as 1). The unit arrived packaged well but when we put it together it became an absolute nightmare!!! 1) Almost ALL of the chrome faces on the shower jets are scratched and/or dented on the left panel. 2) In researching steam showers, I purposely sought out the DZ972F8 for many specific reasons, one being the steam generator cleaning feature. The steam generator cleaning inlet can clearly be seen online as well as in the installation manual, however, it is missing on my unit and there is no connection for it on the generator itself. When Maya Bath was asked about this they told me I received a new generator with a self cleaning feature. However, I received no additional paperwork to substantiate this claim so I guess they think I'm stupid enough to just believe anything they say. 3) The drain flex hose arrived damaged with multiple holes and had to be replaced. 4) The drain for the base arrived already attached and with silicone applied but sadly it was attached not squared to the base nor running towards the location of my drain. In an attempt not to cause any damage by taking it apart, I was forced to use a variety of odd angle fittings (all of which had to be purchased) and hard piped to the drain. 5) Throughout the process of installing the panels, I found some of the pre-drilled mounting holes in the panel failed to match up with the holes in the aluminum frame. I was then forced to modify the holes in the frame to hang the panels properly. 6) There is a USB port that has no apparent connection. 7) Although the unfinished unit is still not powered on due to the fact that there are so many unresolved issues, I have noticed that there is no noticeable bluetooth device or signage of any sort to indicate the presence of bluetooth capability. This is an upgrade that was paid for after the shower was purchased but before delivery. 8) Also purchased as an after market upgrade was the extended warranty of which I still have yet to receive any paperwork or information of any kind. I was told by Maya Bath that the warranty would be "noted on your account". Are you kidding me!?!?! That is ridiculous!! I should receive a clear written version of the warranty purchased indicating what is covered and for how long with instructions for how to make claims should it be necessary. My request for such information has been denied! 9) The seats are bad in two ways. First, when assembling the seats I found several of the holes for the bolts were cross threaded so I had to tap them in order to put the seats together. Unfortunately, a few of the bolts were damaged during the process due to the cross threading. However, I managed to overcome that issue and assembled the seats. Unfortunately, after assembling both seats I realized that they aren't even the correct seats. The stools that I paid for (pictured online and in the accompanying instruction manual) were supposed to be all wood finish. The stools I received clearly came from a different Maya Bath Steam Shower model. 10) The plastic locking nut for the steam condensate drain came attached and broken. However, that was identified relatively early in the process so I simply purchased a replacement along with a clamp that should have been included with the other parts but was not. 11) There were three hose connections that were missing rubber gaskets so I purchased them. 12) Following multiple attempts, I was unable to connect the steam hose to the generator. Upon closer inspection, I noticed that every thread was somehow flattened on the stainless steel nipple. 13) There appears to be dried caulk on the back panels of the shower unit and the bottle of caulk listed on the parts list in the instruction manual was not included in the package leading me to believe that the unit was previously used somewhere else. When I asked why there was dried caulk on the shower panel, they told me that the unit was assembled at the warehouse for testing. So again, I guess they think I'm stupid enough to believe anything they say! I can not begin to describe my disgust with this company. I called the company and sent all of my complaints in writing with pictures. They offered me a $200 credit on my credit card. That doesn't even begin to cover my costs. Not to mention, that doesn't fix any of the problems. I would NEVER purchase another item from Maya Bath. They are scam artists and make fraudulent claims about their products. I strongly encourage Overstock to sever all ties with this terrible company.

  • susan c
    Verified Purchase

    Was sold to me Dec. 12 After a week and 1/2 of trying to track it they final found out they did not even have one to cell and Yesterday my cc was refund several thousand dollars. I was very unhappy because this was going in the only bathroom getting fixed so we could move back in our house that flooded in August Flood in Louisiana. They should not have taken so long to notify me. And most probably would not have if it were not for my persistent calling.

Questions & Answers

  • Q:

    "What’s the actual dimensions .. of the whole shower .. height-depth-width.. thanks!!"

    • A:

      This shower is approximately 59 inches wide x 32 inches deep x 87 inches high.

  • Q:

    "I want to put this in a space where there is currently a traditional bathtub. Can this be installed if the water source for the tub is on the left side of the opening?"

    • A:

      The water source can be on both the left or right side as the water lines are flexible hoses and they can be extended to anywhere in the room

  • Q:

    "I have 87.5 inches of clearance in my proposed location. Given the product description is listed at 87.4 inches would the Platinum DZ972F8 functionally not be a good fit?"

    • A:

      This model does not need any clearance on the ceiling, and they should be fine with the space they have.

Shopping Tips & Inspiration

Shipping & Returns

Contact Information

1-4 week delivery after the item ships:**

Delivered by freight carrier. See Oversized Item Delivery Policy.

Oversized-Item Return Policy:

Upon delivery, if you notice any damage or defects, you must note them on the shipping receipt and refuse delivery. Notify Overstock.com immediately in the unlikely event of damage. More Details

NOTE:

This item cannot be shipped to Alaska or Hawaii. More details

Oversized Item Delivery Policy:

This item will be shipped via freight carrier to your home, excluding rural routes, remote areas not in close proximity to areas commonly serviced by freight carriers, islands, APO/FPO addresses, P.O. Boxes, Alaska and Hawaii. Please provide your daytime and evening phone numbers during check out so our carrier can contact you to schedule delivery. Refer to our Oversized Item Delivery Policy for additional information.
More details

For your protection, all orders are screened for security purposes. If your order is selected for review, our Loss Prevention Team may contact you by phone or email. There may be a two business day delay to process your order.

** Most Oversize orders are delivered within 1-4 weeks. Some orders may take 6 weeks to be delivered.