I bought this last year, and my friend liked it so much that I bought her one for Christmas. Hers had a leak on the top side of the handle, so I called overstock and they sent out a new one fast. This works very well, just like mine. I've been using mine at least once, sometimes twice a week for a year now, and I just love it for making Brazilian beans. Yummy and so fast, with quick and easy cleanup. Can't sing it's praises Hugh enough, and also the customer service at overstock is now excellent.
The enclosed booklet is poorly written and seems to contradict itself in a couple of instances. If I had not had a friend who was able to trouble shoot the problem with my cooker/canner when it arrived and was put into use for the first time I would have been forced to return the product. The problem? The gasket was installed upside down in the supposedly unused product. Was it a return or a manufacturing problem? I don't know. But I do know the potential problem was not address on the website or in the enclosed booklet.
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