The sofa is very well made, and exceeds all my expectations! Very comfortable! This was my first order with Overstock, and I couldn't be more impressed. Sofa arrived quickly, and the way they package and shipped it was amazing. I already ordered the loveseat!
Ros: Sofa is well made and really beautiful. It arrived well packaged and the delivery team was on time and very polite. Cons: Legs were not attached and was sent with no directions on how to attach them..White chalk lines on fabric where the the tufting went. Have sent pictures (twice) but still have not heard back from customer service. Also, when I contacted customer service about the legs not being on sofa, they sent instructins on how to install completely different legs on a chair??? Sooo not pleased with customer service. Just a note: This sofa, while nice to look at is not that comfortable.
Recently purchased this sleeper sofa in brown, and I was so impressed. Lets start with delivery being fast. The color of this sofa is true to the image online. This sofa is both comfortable as a sleeper and a regular sofa. The cupholders most definitely comes in handy. I love this sofa, and will definitely recommend this!
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