This is the last piece of furniture I'll buy from Overstock. The freight carriers they use are vile--lazy, incompetent, ridiculous. This sofa was supposed to include White Glove Delivery (it even came with a pair of white cotton gloves and blue paper booties--which my delivery guy never even unwrapped). One guy showed up in a van with my sofa and a dolly. He decided getting it through my front door into my living room would be too hard for one guy, so he dumped the sofa on my back porch and left. I'm not kidding. The sofa itself is quite pretty. As expected, it's quite formal. The grey is a dark steely shade with lots of cool blue in it. Firm but comfy, in my opinion. Downside: It's on the smaller side (will look better in smaller rooms), and the cushions are not flippable.
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