I read ratings from various sources, reviewed product information, accessories, and pricing. I am somewhat biased toward purchasing because of the 7-year in-home warranty accompanying the product - top of the line InSinkErator Prestige item. I was, however, upset about what I call "nickel and dimeing" me to purchase accessories - some of which should be included in the initial purchase! It makes one think you don't want the price of your item to go over a particular psychological price point. A quality organization should be just that in everything they do, or strive to do.
I had a very specific need for a 33x22 inch top mounting sink. The cutout in my granite countertop was rough and unfinished so a bottom mount was not an option. I did have to make some modifications on the sink. There are steel rails spot welded to the undersurface of the sink that accomodates the mounting brackes. The opening in my granite was too narrow to accommodate these rails so I had to remove 2 of them. This required grasping the rail with a vise grip and rocking it back and forth to "pop" the spot welds. It did end up leaving a subtle pucker in the surface of the sink rim but it was ok. I also had to drill two 1 3/8 inch holes to accommodate a hot water tap and soap dispenser. Using a countersink punch and lots of lubrication the holes were very easy to make. The last mod was to anchor the back edge to the countertop so that the spigot would not tweat the sink when manipulated. This was necessary because I had to remove the mounting rail. This required installing a stainless steel bolt immediately behind the spigot and attaching it to an bracket mounted under the counter top. This single bolt was all that was needed to make the spigot mount on the sink rim solid as a rock. The bolt is not visible because it is behind the spigot. These modifications would not have been necessary if the opening in the countertop was larger.
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